After over 25 years of dedicated service in public safety (almost 30 if you count the time in EMS), Keely Heyman is stepping into a new chapter. As the Executive Director of the Mountain Valley Emergency Communications Center and a 9-1-1 dispatcher, Keely has spent decades navigating high-stress situations with compassion, resilience, and leadership. While she bids farewell to the emergency communications world, Keely remains committed to advocating for first responders and mental health initiatives. As she looks forward to the future, Keely’s passion for making a difference will continue, though now from a new vantage point. Here's to celebrating her next chapter and the exciting possibilities ahead!

Her final day will be November 15th. We are attaching the letter she sent the team. 

We won't say goodbye, just see ya later and good luck in your future endeavors!

The letter from the Director

"Dear Team,

After much reflection, I have decided to step away from my role at the Mountain Valley Emergency Communications Center. This decision marks the beginning of a new chapter for me, one filled with the same purpose and passion that has driven my career in public safety for the past almost 30 years. I have served as a proud member of MVECC for 8 years and have had the privilege to lead this organization for the last 5 years.

The decision to leave comes after a great deal of reflection and thought about my role and leadership. I am immensely proud of our accomplishments as a team and the contributions each of you has made to the success of Mountain Valley and to the communities we serve. Leaders have an obligation to ensure their staff and agencies served have opportunities to grow and progress. This decision opens the door to new growth and fresh ideas for Mountain Valley team members as well as the communities we serve. Also, by reaching this significant “25-year” milestone, I now have the opportunity to “retire,” which opens the door for me to evolve and grow personally and professionally. I am deeply grateful to my dedicated staff and colleagues, who have stood beside me through the highs and lows. Your resilience, compassion, and commitment to serving our communities have always inspired me. It's been an honor to work with individuals who embody the very best of what it means to be a public servant. Serving our communities has been more than just a job; it has been a calling. Together, we have faced the chaos of emergencies, shared in the quiet triumphs of lives saved, and shared in the laughter and understanding we can only get from the bonds we forage inside a 9-1-1- center. Each call, each decision, and each interaction has been a testament to the unwavering spirit of public service—a spirit I have been privileged to share with all of you.

To my board, and the public agency leaders; I have been fortunate to work alongside some of the most dedicated leaders in public safety, and I want to thank each of you for your collaboration, commitment, and shared vision in ensuring the safety and well-being of those we protect. It has been an honor to be part of this incredible journey. Thank you for allowing me to be a part of a board, and team of leaders I have grown fond of.

As I embark on this next journey, I carry with me the lessons learned from this extraordinary

career. I look forward to new opportunities that allow me to continue contributing in different

ways, driven by the same dedication to making a difference.

Thank you for the memories, the camaraderie, and for allowing me the privilege of leading such

an exceptional team.

With heartfelt appreciation,

Keely L Heyman, CPE, ENP"

 MOUNTAIN VALLEY EMERGENCY COMMUNICATIONS CENTER (MVECC)

Special Meeting

In accordance with the “Open Public Meetings Law,” P.L. 1975, c. 231, the above organization will hold a special meeting, open to the public,

via Zoom at 2:00p.m, September 11th, 2024

 MOUNTAIN VALLEY EMERGENCY COMMUNICATIONS CENTER (MVECC)

Special Meeting

In accordance with the “Open Public Meetings Law,” P.L. 1975, c. 231, the above organization will hold a special meeting, open to the public,

via Zoom at 1:00 p.m , June 18th, 2024

The Mountain Valley Emergency Communications Center (MVECC) seeks to relocate its 9-1-1 center and build-out a new operations center at an existing 420 square foot space located inside 301 Broad Street, Summit, NJ 07901 The new building space is still currently under construction and will be the home of the Summit Fire Department upon completion. The MVECC plans to move into the new facility by July 2025, and continue operations of shared 9-1-1 and dispatch services between the City of Summit and the Township of Millburn. 

For information on the RFP please contact the Executive Director, Keely L Heyman 

KHeyman@npsm911.org

NOTICE IS HEREBY GIVEN, that the regularly scheduled Meeting of the Executive Board of Mountain Valley Emergency Communications to be held on Wednesday afternoon, December 6, at 2:00 pm, in the Mountain Valley Emergency Communications Center training room, has been rescheduled to 

December 18th, 2023 at 2:00pm 

This is not a notice requiring publication and should be handled at your discretion.

Calendar Year 2023

In accordance with the “Open Public Meetings Law,” P.L. 1975, c. 231, the above organization will hold regular meetings, open to the public, 

at 2:00 p.m unless otherwise noted below.

The following dates as noted below for the period of:

January 1, 2023, through December 31, 2023:

• Wednesday, January 18, 2023
• Wednesday, February 8, 2023
• Thursday, April 27, 2023 **changed date**
• Wednesday, June 7, 2023* 3pm
• Wednesday, September 20, 2023
• Wednesday, December 6, 2023

MVECC

Shared Dispatch Center Training Room

Borough of New Providence Municipal Center,1st Floor

360 Elkwood Avenue,

New Providence, New Jersey.

 Mountain Valley Emergency Communications Center (MVECC), a regional public safety answering point serving the communities of New Providence, Summit, and Millburn, and Springfield,  New Jersey, announces the certification of Communications Officer III William Griffin as APCO International RPL.  APCO International’s Registered Public-Safety Leader (RPL) Program is designed for individuals interested in developing a solid foundation of management and supervisory skills necessary for successful PSAP operations.  

We are also proud to announce our own Deputy Director Sarah B. Nasto as CMCP Certifiend through NENA.  NENA’s Center Manager Certification Program (CMCP) is designed to equip recently-hired, newly-promoted, and aspiring PSAP and 9-1-1 Authority Managers and Supervisors with the tools needed to manage their agency effectively through a rigorous 40-hour course of lecture and lab-based education 

Congratulations to them both!

 Mountain Valley Emergency Communications Center (MVECC), a regional public safety answering point serving the communities of New Providence, Summit, and Millburn, and Springfield,  New Jersey, announces the certification of Communications Officer I Rachel Weil as APCO International Communications Training Officer.  CO I/CTO Rachel Weil joins the training team in MVECC under the direction of Deputy Director Sarah Nasto. 

APCO’s  description of the course states that the “course provides comprehensive training on the roles and responsibilities of CTOs … focuses on performance-based training and management and the need for standardized training with documentation.”

 Mountain Valley Emergency Communications Center Honors its Team Members (2021)

 Mountain Valley Emergency Communications Center Names Griffin 'Telecommunicator of The Year'   (2019)

New Providence National Public Safety Telecommunicators Weeks Proclamation (2017)